So whenever we are struck with any obstacles or difficulties, I always say to myself: Listen to the market,
Listen to the Voice of the customer. Yoshio Ishizaka
Listening and Monitoring Social conversations is a must.
At Ideagoras we help you to identify it: mentions, reach, brand sentiment, social channels being used, the influence degree of the conversionalists, the geo-heat map of the dialogue, seasonality, the best time to get into the conversation, the existing chat-highways that are relevant to your brand interests, etc.
We have and deal with avant-garde social intelligent tools and software that help us to do that. Ask us how, we love to gather intelligence in Social Media through analytics and data mining.